Health & Safety

2023–24 Season

Will you still have COVID-19 protocols in place for the 2023–24 Season?
Based on direct community feedback, industry standards, and public health regulations, Cal Performances no longer requires that all patrons be masked indoors. However, we support and respect each patron’s choice to wear a mask if that is their preference, and ask that all of our patrons remain vigilant in protecting the health of our shared space by staying home if they are feeling unwell.

Refunds & Exchanges

Tickets are non-refundable, however, we have a flexible ticket exchange policy. Subscription tickets purchased before July 25 are eligible for a refund; all other tickets may be exchanged for another event during our 2023–24 season (subject to availability). Eligible refunds and exchanges can be made until the close of business the day prior to the event for no fee. On the day of the event until one hour prior to curtain time, subscriber tickets may be exchanged at no cost. After that time, the value of the tickets may be donated (receipt for donation provided by Cal Performances).

If a performance is canceled or rescheduled, tickets are fully refundable. The value of the tickets for canceled or rescheduled performances may also be donated (receipt provided) or exchanged for another performance during either our 2023–24 season.

Questions?

If you have any questions regarding our COVID-19 safety policies, please contact our Ticket Office.