Cal Performances update on COVID-19
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June 5, 2020
Due to continuing uncertainties regarding public health recommendations on large gatherings, Cal Performances has postponed the single ticket on sale date of Not Our First Goat Rodeo to the following:
Jun 19, noon: Donors of $100+ and 2020/21 Season Subscribers
Jun 23, noon: Email Club
June 26, noon: general public
April 28, 2020
At Cal Performances, we understand that a great deal of uncertainty still lies ahead regarding when—and how—we will once again all be able to come together to enjoy the live performing arts under the same roof. The well-being of our audiences, artists, and staff is our top priority, and we assure you that we will follow all recommended public health and governmental guidelines to keep you, our patrons, safe and healthy through this extended pandemic. Please note that this may result in changes to our usual ticketing and seating processes, mailing timelines, and day-of-show procedures. We will be sure to communicate these plans with you throughout the coming months.
Cal Performances Ticket Office is also implementing updated, more flexible refund and exchange policies. Should performance plans change, or should audience members feel uncomfortable attending a performance for which they hold tickets, Cal Performances will offer a wide range of options, including free ticket exchanges, the option to donate tickets, or a full and timely refund.
Please see our Audience Safety Commitment for more information >
Please make sure to provide us with your most current email address and phone number when purchasing tickets, so that we are able to contact you with the very latest updates.
Contacting the Ticket Office.
Please note that our Ticket Office windows are currently closed in conjunction with UC Berkeley's decision to limit campus operations through the spring semester, however there is good news! Our Ticket Office phone lines are now open on the following limited hours:
Tuesday–Saturday, noon–4pm. Closed Sunday and Monday.
As our staff will be working remotely and is limited, we ask for your patience during this time with potential phone wait times. Subscriptions for our 2020–21 Season are also available 24/7 online at a reduced service fee: $10 per Subscription order. Subscribe online >
March 17, 2020
With heavy hearts, Cal Performances is canceling all remaining performances and events in our 2019–20 season, in accordance with recommendations from local, national, and international public health authorities regarding slowing the spread of the novel coronavirus (COVID-19), and in conjunction with UC Berkeley’s decision to limit campus operations through the spring semester.
Cal Performances will automatically issue refunds for these tickets through their original payment methods. We greatly appreciate your patience as we arrange refunds for thousands of ticket purchases. Please allow up to three weeks for these transactions to be processed.
Cal Performances’ staff and artists share what is surely your deep disappointment over this unprecedented decision. We also understand that these actions have the power to make a real difference in the fight to slow this pandemic, not just for the health and safety of our own patrons, artists, and staff members, but for the wider community as well. We’re proud to stand alongside so many individual community members, university colleagues, and performing arts professionals around the world in working together to take meaningful action.
Contacting the Ticket Office.
While there is no need to contact us individually to request a refund for a previously canceled or future event, we do understand that you may have questions and requests that you would like to discuss. Due to the closure of our Ticket Office phone lines and walk-up windows through April 12, if you would like to communicate with us directly, please write to us at firstname.lastname@example.org and we will return your email as soon as possible. Or, if you would like to speak with someone in person regarding a ticketing matter, please call 510.642.1082 and leave a message. A Ticket Office representative will return your call as soon as possible during regular business hours, Tue–Fri, noon–5:30pm; Sat and Sun, 1–5pm.
Share your support.
Many of you have expressed concern about the financial impact of these cancellations and we thank everyone who has inquired about donating the value of their tickets to support the artists and Cal Performances. At this time, and due to the high volume of refunds we are processing, we cannot automatically change your refund into a donation; however, we invite you to extend your support by making a donation of any size directly.
Did you know? The Coronavirus Aid, Relief, and Economic Security Act (CARES Act) was signed into law on March 27, 2020. Among other changes, The CARES Act offers a new above-the-line charitable deduction of up to $300 for taxpayers who do not itemize deductions. Learn More >
Looking ahead towards a much brighter future, we continue to put the finishing touches on our 2020/21 Season and hope to give you an update soon on when we will be releasing all of the details. Like all of you, we look forward to the time when we are all able to—once again—enjoy together the tremendous power of the live performing arts.
Please note: the following performances have been postponed or cancelled at this time:
Jonathan Biss, piano; The Complete Beethoven Piano Sonatas, Mar 7 & 8 (cancelled for artist health reasons unrelated to the coronavirus situation.)
Laverne Cox, Mar 12
Dorrance Dance; SOUNDspace, Mar 13–15
Les Ballets Trockadero de Monte Carlo, Mar 14 & 15
The Summit: The Manhattan Transfer Meets Take 6, Mar 20
Mnozil Brass; Cirque, Mar 21
Rotterdam Philharmonic Orchestra, Lahav Shani, conductor, Mar 22
Alvin Ailey American Dance Theater, Mar 31–Apr 5
Spektral Quartet, Apr 5
Yamato The Drummers of Japan; Passion, Apr 7
Bollywood Boulevard; A Journey Through Hindi Cinema Live, Apr 9
Amir ElSaffar's Rivers of Sound Orchestra, Apr 14
Tanztheater Wuppertal Pina Bausch; Palermo Palermo, Apr 24–26
John Malkovich in The Music Critic, Apr 30
The Tallis Scholars; The Field of the Cloth of Gold Music of Jean Mouton and William Cornysh, May 1
Scott Joplin's Treemonisha; Volcano Theatre Company with the Moveable Beast Collective, May 2 & 3
Radiolab's Jad Abumrad, May 9
MOMIX; Viva MOMIX!, Jun 5–6