Digital Tickets

We are excited to share an updated timeline for digital ticket delivery, beginning with the 2025–26 season. While all purchases will be followed with an immediate order confirmation, tickets will be emailed 4 days prior to the performance, with the following exceptions:

• Any orders that include a subscription or sub add-on tickets, purchased before July 14, will be delivered July 15.
• Any orders made by Donors of $1,500+, purchased before July 14, will be delivered July 15.
• Any orders that include a subscription, purchased after July 15, will be delivered immediately (This does NOT include sub add-on tickets purchased after the subscription order has already been delivered)

The above schedule balances general patrons’ requests to have their tickets at the top of their inbox come showtime, with subscribers’ need for adequate lead time to sort and share their larger volume ticket orders.

If you have any questions about receiving your tickets, or have not received your tickets by the timeline listed above, please contact the Ticket Office at tickets@calperformances.org.

All tickets for the 2025–26 season will be sent by email from e-tickets@calperformances.org. Depending on your email provider, patrons with large orders may need to click “view entire message” at the bottom of the email to expand the message and see all tickets. They also can be viewed in your Cal Performances online account beginning 4 days prior to the performance date.

You will be required to scan your ticket at the door, either on your phone or printed out, for entry to a performance. For ease of finding your tickets come showtime, we recommend adding your ticket to your digital wallet on iPhone and Android. The add to wallet function is available for all tickets (including parking passes) within 90 days of the performance date.

Detailed digital ticket and wallet instructions, as well as how-to videos and FAQs, will be coming shortly.